Returns & Exchanges
At The Lifeguard Store, we want to ensure you have the right gear for the water; if you are not 100% satisfied, you can return or exchange your items within 30 days of purchase. All returned merchandise must be in original condition with tags attached and free of chlorine damage or wear.
Initiate Your Return
Visit our online return portal with your order number and zip code to select the items you wish to send back and print your prepaid shipping label.
Pack Your Gear
Securely place the unused items in their original packaging, ensuring all hangtags and hygiene liners are intact to qualify for a full refund.
Ship It Back
Affix the return shipping label to your package and drop it off at any authorized carrier location or schedule a pickup at your convenience.
Receive Your Refund
Once our warehouse inspects the returned equipment, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing